Refund Policy

Privacy policy:

At Quantumcloud we value your privacy. The only response you will get to any inquiry will be directly related to that inquiry. Your email address will categorically not be passed on to anyone else and it will only be used by Quantumcloud in relation to this single inquiry. It will categorically not be included in any mailing list at Quantumcloud nor will it be passed to any third party for this purpose. While working on your project/s we may have access to some of your personal or sensitive information. This will only be used as necessary for the construction of your website or other services that you have sourced from Quantumcloud.

GDPR Policy

General Data Protection Regulation The EU General Data Protection Regulation (“GDPR”) is a comprehensive data protection law that came into effect on May 25, 2018. It replaced existing EU Data Protection law to strengthen the protection of “personal data” and the rights of the individual. It’s a single set of rules which governs the processing and monitoring of EU data. Data processing agreement and privacy policy We log the minimum amount of data for the minimum amount of time to provide you with a quality level of service. This includes: Analytics Google Analytics and Analytics collected directly Personal Data: Cookies and Usage Data Contacting the User Contact form Personal Data: email address, first name, last name and phone number Phone contact Personal Data: phone number Mailing list or newsletter Personal Data: country, email address, first name and last name Content commenting Comment system managed directly Personal Data: Cookies, email address, first name and website Data transfer outside the EU Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield and Data transfer to countries that guarantee European standards Personal Data: various types of Data Displaying content from external platforms Gravatar Personal Data: email address and Usage Data Handling payments 2Checkout Personal Data: various types of Data as specified in the privacy policy of the service Interaction with external social networks and platforms Facebook Like button and social widgets, Twitter Tweet button and social widgets and Google+ +1 button and social widgets Personal Data: Cookies and Usage Data Interaction with live chat platforms None so far Interaction with support and feedback platforms None so far Managing contacts and sending messages MailChimp Personal Data: email address Registration and authentication Direct registration Personal Data: email address and username Remarketing and behavioral targeting Facebook Custom Audience Personal Data: Cookies and email address Facebook Remarketing Personal Data: Cookies and Usage Data RSS feed management Feedburner Personal Data: Cookies and Usage Data SPAM protection Google reCAPTCHA Personal Data: Cookies and Usage Data Further information about Personal Data Selling goods and services online The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by yithemes.com depends on the payment system used. Analysis and predictions based on the User’s Data (“profiling”) The Owner may use the Personal and Usage Data collected through yithemes.com to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document. User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document. The User always has a right to object to this kind of profiling activity. To find out more about the User’s rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

Terms and Conditions When You Buy Our Products

Please check this page for more details.

Design/development services terms and conditions:

To the fullest extent permitted at law Quantumcloud provide this website and its contents on an ‘as is’ basis and we make no warranties until a client enters into an agreement with us on pay for service basis. Then the agreement of the service will determine the nature of representations and warranties. Quantumcloud seeks to ensure that all material on this site is accurate and current. However, Quantumcloud is not responsible for the content of any external websites which may be linked to from this site. The following terms and conditions apply to general web site design services offered by Quantumcloud. By ordering services from Quantumcloud you are agreeing to the following terms and conditions. If QC enters into a specific written agreement with you then the details of that agreement will determine the nature of representations of that particular agreement relating to payments, deliverables etc.

• We reserve the right to refuse to construct a web site which we may judge as unfit due to content or otherwise. This includes, but is not limited by, sites containing adult oriented material such as pornography, sites which promote hatred towards persons belonging to any ethnic group, religion or sexual orientation and sites which infringe copyright.
• The acceptance of a commission shall be deemed as a contractual agreement between the client and Quantumcloud.
• Quantumcloud cannot always guarantee to start work immediately on a commission but will arrange a date with the client as to when work can commence.
• All material, both text and images, supplied by the client and used in the construction of the client’s web site, will remain the client’s property. All such material will be assumed to be the property of the client and free to use without fear of breach of copyright laws.
• The copyright for all material provided by Quantumcloud , such as HTML code, graphics, photographs and text, will remain the property of Quantumcloud until such time as payment has been made in full.
• Quantumcloud makes every effort to design pages which display acceptably in the most popular current browsers, but cannot accept responsibility for pages which do not display acceptably in new versions of browsers released after pages have been designed.
• Quantumcloud can accept no responsibility or liability if any search engine, online directory or search site, submitted to as part of a web site promotion, chooses not to list a client’s web site.
• Quantumcloud will initially place the client’s website on one of Quantumcloud’s demonstration servers during development in order that the client may view and comment upon the website’s progress. When both Quantumcloud and the client agree that the website meets the criteria agreed during the commissioning process, Quantumcloud will invoice the client for the full amount due for the commission. On receipt of payment, Quantumcloud will publish the website on the client’s server, or provide the source code for the site via a download (or cd-rom disk) for the client to upload.
• If at any point during the Website Development Cycle a client wishes to cancel, they may do so and the client will be refunded his payment already made but must not use any of the works done by Quantumcloud in any manner
• If, during the Website Development Cycle, the client does not supply the content required in order to complete the commission within a reasonable amount of time, Quantumcloud may charge extra to restart work on that project.
• Quantumcloud expects payment by cheque, credit card or cash within 07 days of the date on the invoice.
• Any payment returned by the bank or credit card company will incur a 60 USD administration charge. This will be invoiced and will be added to the total outstanding debt owed by the customer.
• Quantumcloud does not undertake to maintain or update a client’s website as part of the design commission. If a client wishes Quantumcloud to maintain or update a web site as a separate commission, Quantumcloud will negotiate with the client a maintenance contract appropriate to the amount of work required. Web site maintenance may also be undertaken on a time and materials basis if the client so wishes.
• Quantumcloud reserves the right to alter prices at any time without notice. If a client has commissioned any services from Quantumcloud prior to a change in prices, that commission will not be subject to any increase, but any subsequent commission may be subject to an increase.
• By agreeing to these terms and conditions your statutory rights are not affected.
• Quantumcloud reserves the right to change or modify any of the terms and conditions contained in the Terms and Conditions.

If you have any complaints about the quality of service you have received from Quantumcloud please e-mail to info@quantumcloud.com, or write to us at Quantumcloud Apt. D-02, 2nd Floor, House 1/2, Block-A, Asad Avenue, Mohammadpur Dhaka-1225, Bangladesh Telephone : 8802 9121704 Please note that we do not accept unsolicited sales calls on this number Stating the full nature of your complaint. We take customer satisfaction very seriously and will investigate your complaint promptly and thoroughly.